Our goal is customer satisfaction
If you need to return or exchange an item, please contact us within 30 days of purchase for a return authorization code.
Make sure your name, address, phone number and e-mail are provided along with the reason for your return/exchange.
Special orders are non returnable.
Refunds
For credit card refund, please provide us with your credit card information at the time of return.
Exchanges
For exchanges, please note the item(s) that you would like to receive, including color and size options.
Please provide us with your credit card information for any price differences and new shipping charges.
Important Notes
- Return and exchange merchandise must be in new and original condition and packaging.
- Return shipping costs are the customer’s expense (excluding defective products).
- Returns outside of 30 days OR special order items may be assessed a restocking fee and/or refunded for store credit only.
- Ensure the return authorization code is clearly visible on the outside of the package or in the shipping address.
- ALL SALES ARE FINAL
Ship Returns To
WetMode e-shop
Attention: Returns
Neos Zephyros Village Apt. 76,
4521 Ayios Tychonas, Limassol Cyprus
+357 97 777202